Salient blog - welcome
Hi. These are unusual times. Which can mean that we can require unusual solutions. Having worked in healthcare and delivered patient care directly, I am aware that healthcare planning and preserving capacity in resources is vitally important. But I also run an ‘SME’ – and I want to be able to do that in a way that I enjoy – meeting people in person. Having consultation days when we talk about solutions together.
But one thing I have learnt about working in healthcare and managing projects is that it’s all about choosing the best solution from a series of very imperfect solutions. So we are all working with the next best thing. On-line meetings, planning for better days ahead, deferring things if we can, and taking more time to look after ourselves as the luxuries we took for granted (shopping in a mall, sitting down for cups of coffee with friends/business colleagues, and here in Victoria, just walking outside where you wanted to) have disappeared for now.
It will not, however, always be this way. And this is what our job is – to help you imagine how things might be different from what they are.
We engage in a process of open enquiry, a very real determination to find out the why of what is going on with your company or business or service and how we can help you address the unwanted outcomes of that.
Salient is called salient because I want to make things clearer. Long words and complex sentences are obfuscator and unkind to readers of reports and strategy papers. Most people want solutions. And we want to provide those. We work with government agencies, health care services, statutory authorities, small businesses and larger corporate entities to address issues of service delivery – such as new service models, or regulations that govern how service must be delivered as an example. We also help develop strategies that address single issues – it might be a capability related issue, or a policy issue that needs stakeholder engagement across all levels of business and government.
With the diverse experience and qualifications that Graham and I hold, we are well placed to help walk forward into the new tomorrow, that will arrive because it always does, and it will not be like today. Let’s imagine what it might look like.
